WhatsApp API
Use the official WhatsApp Business Platform to handle orders and customer chats with a team, send updates, and automate common replies.
What's included
Best for businesses that get orders and questions on WhatsApp and have outgrown one phone.
WhatsApp Business Platform (Cloud API) setup
Your business number connected to the official platform.
Number and display name approval
We guide you through Meta's approval steps for your number and business name.
Message templates for orders, updates and offers
Pre-approved messages for notifications and campaigns.
Shared team inbox and broadcast campaigns
Several people can answer from one number, and you can message customers who agreed to hear from you.
Order notifications from your store
Customers get updates automatically when something changes with their order.
Good fit if
A quick check to see whether this is right for you.
- Customers already message you on WhatsApp and one phone is not enough.
- You want order updates sent automatically.
- You want to use WhatsApp for sales and support without risking your number.
How it works
Simple, clear and no surprises.
Questions about WhatsApp API
Short answers before we talk.
Does the official API cost money?
Meta charges per message for some message types, and platforms may charge a subscription. These are paid by you directly to the provider and are separate from our fee.
Can I keep my current WhatsApp number?
Depending on the setup, an existing number may need to be moved to the API. We explain the options before we start.
Can I message anyone?
Only people who agreed to receive messages. WhatsApp requires opt-in, and sending without permission can get your number blocked.
Related services
Often combined with this one.