Support Center
Find answers to common questions, or reach out to our team.
Contact support
Email info@labaiq.com or WhatsApp +974 5129 5129. Please tell us the email or number you sign in with.
Frequently Asked Questions
How do I post an RFQ?
Click "Post an RFQ" from the navigation bar, fill in your requirements, set a deadline, and publish. It's free and takes under 5 minutes.
How are sellers verified?
Sellers submit their Qatar CR number and trade license. Our team reviews and approves within 1â2 business days.
Can I post an RFQ without registering?
You must create a free account to post an RFQ so sellers can contact you and you can manage quotes.
How do I upgrade my plan?
Go to Dashboard â Billing and select the plan that suits your business.
What currencies are supported?
All prices and quotes are in Qatari Riyals (QAR) by default.
How do I contact a seller?
Once a seller submits a quote, you can open a direct message thread from the quote page.
I did not get my sign-in code.
Check your spam folder or ask for a new code. If you sign in with WhatsApp, make sure the number is correct and has WhatsApp. Still stuck? Email info@labaiq.com.
Who can see my phone number?
Sellers do not see your phone number or email until you choose their quote. If you use a WhatsApp button that opens the seller's own number, that seller will see your number.
How do I report a request or a seller?
On a request, tap Report and choose a reason. We review reports and can remove requests and block accounts.
How do I delete my account in the app?
Open Profile, tap Delete my account and confirm. This is permanent. If your company is on a paid plan, email info@labaiq.com and we will close it for you.
Still need help?
Our Qatar-based support team is available Sun â Thu, 8am â 6pm.
Contact Support â